Exchanges and Refunds

Refund*
After transaction, you cannot cancel or refund.

Add/Edit Order
You can change or add product h-24jam, If the total amount becomes less we will not return the remaining, if it is more, customer can transfer directly to us.

Edit Date & Time
H-24jam

Exchanges*
Please Whatsapp to +6281388926354 (http://bit.ly/2WmwlpH) and provide the following

Date and Arrival Time of Order:
Proof of order:
Proof of Payment:
What happened in chronological order:

We only replace items if they are defective or damaged by an unfortunate event and notified to Oma Elly within 2x24 hours since date of delivery

*No refund, exchanges, cancellation for hampers, special menu, special products - hampers Christmas, cny hamper, Christmas hamper, lebaran hamper
**These rules may be changed at any time by Oma Elly when deemed necessary